At Casa Libertas, our priority is to ensure the timely and efficient delivery of your purchases.
Below, you'll find comprehensive details about our shipping policies and procedures.

SHIPPING METHODS

We collaborate with reputable service providers for our shipping needs. Due to our made-by-hand model, delivery times may vary depending on the product ordered and the country of delivery. Upon placing an order, you will receive an email notification with estimated delivery times, typically ranging between 2 to 4 weeks.

RECEIVING YOUR ORDER

Please ensure that the delivery address provided is accurate, and someone is available to receive the package. Casa Libertas works to ensure the highest care of delivering the contents in your package safely. We recommend that you open the package in the presence of the courier .In case of absence, the courier will leave a notice with instructions for recovering the package or rescheduling the delivery.

SHIPPING COST

Casa Libertas offers complimentary shipping services. However, please note that customs fees, taxes, and other applicable charges are not included in the total cost. Customers are responsible for any additional fees incurred.

CUSTOMS & INTERNATIONAL SHIPMENT

For international orders, customs fees, taxes, or other charges may apply, which are not included in the total cost. Customers are responsible for these fees. Casa Libertas recommends contacting your local customs office for information on current charges.
If you have any questions or concerns regarding shipping and delivery, our dedicated customer service team is available to assist you. Please contact us at service@casalibertas.com for support.

TRACKING YOUR ORDER

Upon dispatch of your order, you will receive a shipping confirmation email containing a tracking number and a link to the courier's tracking page. This enables you to monitor the status and location of your delivery.