Casa Libertas is committed to maintaining the privacy and protection of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through www.casalibertas.com. 

By accessing our website, you agree to the terms of this Privacy Policy. 

COMPLIANCE AND DATA PROCESSING

Our processing of personal data complies with the General Data Protection Regulation (EU) 2016/679 (GDPR), the EU-U.S. Privacy Shield framework, and applicable domestic data protection legislation. We engage in data processing activities only in accordance with these legal frameworks.

INFORMATION COLLECTION

Casa Libertas collects personal information that you voluntarily provide to us when you use our services, make purchases, subscribe to newsletters, or communicate with us. This information may include your name, email address, postal address, phone number, payment information, and any other details necessary to provide you with our products or services.
We also automatically collect certain information about your device and usage of our website, including IP address, browser type, operating system, referring URLs, and actions taken on our site. This data is collected through cookies and similar technologies to enhance your user experience and improve our website.

USE OF INFORMATION

The personal information collected by Casa Libertas is used to fulfill our contractual obligations to you, such as processing orders, providing customer service, and delivering products or services. Additionally, we may use your information for the following purposes:

• To improve and personalize your experience on our website.
• To communicate with you about your account, orders, and our products or services.
• To provide you with promotional offers and information, subject to your marketing preferences.
• To comply with legal requirements and protect our rights.
• To comply with the requirements of tax, financial, or other relevant legislation.

In certain exceptional circumstances, it may become necessary for Casa Libertas to process additional personal identification information to prevent financial fraud or identity theft. Such circumstances may warrant the collection of supplementary data, including but not limited to photographs, videos, and other forms of media. This enhanced data collection will occur solely for the security purposes outlined and will be limited to instances where such measures are deemed necessary for the protection of both our clients and Casa Libertas.

Furthermore, in alignment with our commitment to respect client preferences and legal requirements regarding privacy, Casa Libertas may also process additional data for the purposes of conducting marketing campaigns. This includes the dissemination of newsletters and promotional materials, which will be undertaken only with the explicit consent of our clients. Participation in these campaigns is entirely voluntary, and Casa Libertas ensures that such data processing is conducted in compliance with applicable data protection laws and our internal privacy policies.

Clients will have the opportunity to participate in various campaigns initiated by Casa Libertas. It is important to note that the processing of additional data types, such as photos, videos, and other media, for these campaigns, will only occur if clients choose to participate and provide their consent for such processing.

Casa Libertas does not sell or rent personal information to third parties. We may share your information with service providers who perform services on our behalf, such as payment processing, order fulfillment, and email delivery. These service providers are obligated to protect your information and are not permitted to use it for any other purpose.

We may also disclose your information if required by law, to enforce our policies, or to protect the rights, property, or safety of our company, our customers, or others.

DATA RETENTION

Your personal data is retained as long as your account is active and thereafter for legal and operational purposes. For data collected for specific campaigns or promotions, the retention period will be communicated accordingly.

Casa Libertas does not store any credit card details or payment information on our website. All transactions are processed through secure and encrypted third-party payment gateways to ensure the utmost protection of your financial data.

DATA DISCLOSURE

Casa Libertas does not disclose your personal data to third parties, except as legally required or for operational necessities. Our service providers, bound by confidentiality agreements, may access your data for the purpose of delivering our products or services.

YOUR RIGHTS

You have right to access, erase, or obtain information about your personal data held by us at any time. Requests can be made via email at service@casalibertas.com, and we will respond in accordance with applicable laws.
You have the right to erase any personal information processed by us at any time except for the following situations:

• You have an ongoing matter with Customer Service
• You have an open order which has not yet been shipped or partially shipped and/or you have an unsettled payment with us, regardless of payment method
• You are suspected of misusing or have misused our services
• Your debt has been sold to a third party
• Your credit application has been rejected
• If you have made a purchase, we will maintain the personal information linked to your transaction for accounting purposes.

GUIDANCE ON PROTECTING YOUR PERSONAL DATA

To ensure the security and confidentiality of your personal data, we advise the following measures:

• Password Security: Maintain the confidentiality of your password and avoid sharing it with any third parties. Casa Libertas emphasizes the importance of strong, unique passwords for the safety of your account.
• Public Computer Usage: If accessing your account from a public computer, such as those in libraries or internet cafes, always log out before departing from the site or turning off the computer to prevent unauthorized access to your account.
• Unauthorized Communications: Casa Libertas will not request the disclosure of your password or sensitive financial information, such as bank account details, for website access or any other purposes. Should you receive any requests via phone, chat, or email to share such information, treat these communications with caution and do not respond. Casa Libertas communicates with its clients only through the channels outlined in our Privacy Policy and will never ask for sensitive information in an unsolicited manner.
• Reporting Suspicious Activity: If you receive any unsolicited requests asking for your password or financial information, or if you suspect any breach of your personal data security, please notify Casa Libertas immediately. Prompt reporting allows us to take necessary action to protect your account and personal information.

Casa Libertas is committed to protecting the privacy and security of our clients’ information. Following these recommendations can help safeguard your personal data against unauthorized access or misuse.

SAFEGUARDING YOUR PERSONAL INFORMATION

Casa Libertas acknowledges the fundamental importance of personal data in maintaining privacy. It is understood that the security of data transmitted over the Internet or hosted on any website cannot be absolutely guaranteed against all forms of intrusion. In recognition of this, Casa Libertas has instituted a comprehensive suite of administrative, technical, and procedural safeguards designed to protect your personal information from accidental or unlawful destruction, loss, unauthorized access, alteration, disclosure, or use.

Our commitment to data security is manifested through the deployment of robust technical and organizational measures aimed at safeguarding our website and other digital systems from data breaches. These measures are meticulously designed to prevent unauthorized loss, destruction, access, modification, or distribution of your personal data.

Despite our diligent implementation of these security protocols, it is important to acknowledge that no system can offer absolute security against every potential threat. As such, while Casa Libertas strives to use commercially acceptable means to protect your personal information, absolute security cannot be unconditionally guaranteed.

COOKIE POLICY

Casa Libertas employs cookies to enhance the usability and efficiency of our website. Cookies are small data files placed on your device by your web browser to store and remember information. Our website utilizes primarily "session cookies," which are temporary and automatically removed from your hard drive at the end of your browsing session. Additionally, we use persistent cookies that remain on your device to recognize your computer on subsequent visits, streamlining processes like order completion by retaining your preferences.

The information gathered through cookies serves to facilitate navigation on our site and tailor our website to better meet your needs. While we advise against disabling cookies to ensure an optimal browsing experience, including unrestricted movement across pages and full access to www.casalibertas.com's features, we ensure that sensitive data, such as credit card details, are never stored within cookies.

Casa Libertas may use cookies to render our services more user-friendly, efficient, and secure. The cookies deployed by our website can be categorized into four types:

• Functionality Cookies: These cookies enable basic website functions like navigation and access to secure areas, enhancing usability by remembering your preferences such as login details, language, and location.
• Analytics Cookies: Utilized to collect data on website usage, such as page visits and traffic sources, allowing us to measure and improve the performance of our site. This includes the use of Google Analytics for insights into user interaction.
• Customer Preference Cookies: These cookies store preferences set by you for a personalized browsing experience.
• Target or Advertising Cookies: Deployed to present you with advertisements tailored to your interests, these cookies also help in limiting the frequency of ad exposure and measuring the effectiveness of advertising campaigns.

If you decide to disable or delete cookies, please be aware that some areas or features of our site may become inaccessible or not function properly. Instructions for managing cookies can typically be found in the help section of your web browser.

Subscribing to our newsletter entails receiving emails with updates and information about our products and promotions. Casa Libertas does not share your data with third parties for advertising purposes without your consent. You have the option to manage your preferences or request the deletion of your personal information by contacting us at service@casalibertas.com, especially once your order has been fulfilled.

This policy reflects our commitment to informed and transparent cookie use, ensuring a balance between enhancing user experience and protecting personal privacy.

USE OF GOOGLE ANALYTICS

Casa Libertas employs Google Analytics, a web analytics service provided by Google Inc. ("Google"), to enhance website functionality and user experience. Google Analytics utilizes "cookies," which are text files placed on your device, to collect data on how users interact with our site. This data, including your IP address, is transmitted to and stored on Google servers in the United States. Google processes this information to compile reports on website activity for Casa Libertas and to offer other services related to website and internet usage. Google may share this information with third parties when legally obligated to do so or when these third parties process the information on behalf of Google. It is Google's policy not to associate your IP address with any other data held by Google.

You have the option to decline the use of cookies by changing your browser settings; however, please be aware that doing so may limit your ability to use the full functionality of our website. By utilizing this website, you consent to Google processing your data in the manner and for the purposes outlined above.

COOKIE DETAILS AND USAGE

• .casalibertas.com _ga: This cookie, set to expire at the end of your session, assigns a unique identifier to each visitor to track user, session, and campaign data. More information can be found at Google Analytics.
• .casalibertas.com _gid: Expires 1 day after set/update. It differentiates users to track visitor usage on the website. For further details, visit Google Analytics.
• .casalibertas.com cookiePolicy: This cookie records the acceptance of our cookie policy, with its expiration undefined.
• .casalibertas.com ssupp.vid: Valid for 1 day, this cookie supports live chat communications with website visitors. Additional information is available at Smartsupp.
• .casalibertas.com ssupp.visits: This 1-day cookie tracks the number of visits or contacts made by a web user, facilitating improved interaction. Learn more at Smartsupp.
• .casalibertas.com ASP.NET_SessionId: This session cookie is essential for maintaining an open user session, ensuring seamless navigation and interaction on our website.

By accessing and using the Casa Libertas website, you acknowledge and agree to the collection and use of information in accordance with our cookie policy and the terms set forth by Google Analytics.

CONTACT US

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Casa Libertas, Madrid España, Email: service@casalibertas.com

Casa Libertas reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

This Privacy Policy is effective as of 01.01.2024.